Privacy Policy
At BCSHH, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal data.
By using our website, purchasing products, requesting services, or contacting us, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
This may include:
• Name
• Email address
• Telephone number
• Postal address
• Delivery and billing information
Order Information
When you place an order, we may collect information relating to purchases, deliveries, payments, and transaction history.
Payment Information
Payments are processed through secure third-party payment providers.
BCSHH does not store credit card, debit card, or banking information.
Website Usage Information
We may collect information about how visitors use our website, including:
• Pages visited
• Products viewed
• Search activity
• Device and browser information
• General website usage statistics
Communication Information
If you contact us by email, telephone, contact forms, or other methods, we may keep records of those communications to help us respond to your enquiries and improve our services.
Marketing Preferences
Where you choose to receive updates, promotions, or newsletters, we may store your communication preferences.
How We Use Your Information
We use personal information to:
• Process orders and payments
• Deliver products and services
• Provide customer support
• Respond to enquiries
• Manage consultations and project enquiries
• Improve website performance and user experience
• Comply with legal obligations
• Send marketing communications where consent has been provided
Marketing Communications
If you choose to receive marketing communications, we may occasionally send updates about products, services, promotions, or company news.
You may unsubscribe at any time using the unsubscribe link provided in our emails or by contacting us directly.
Sharing Information
We do not sell personal information.
We may share information with trusted third parties where necessary to operate our business, including:
• Payment providers
• Delivery and courier services
• Website hosting providers
• Analytics providers
• Professional advisers where required
These third parties only receive the information necessary to perform their services.
Legal Requirements
We may disclose information where required by law or where necessary to protect our legal rights, customers, business, or property.
Business Transfers
If BCSHH is involved in a merger, acquisition, restructuring, or sale of assets, customer information may form part of that transaction.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.
While no online system can guarantee complete security, we use appropriate technical and organisational measures to help protect the information we hold.
Data Retention
We keep personal information only for as long as reasonably necessary for business, legal, accounting, or regulatory purposes.
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Cookies
Our website may use cookies and similar technologies to improve functionality and enhance user experience.
These may include:
Essential Cookies
Required for website functionality and security.
Performance Cookies
Used to understand how visitors interact with our website and help improve performance.
Advertising Cookies
May be used to provide relevant advertising and measure the effectiveness of marketing campaigns.
You can manage cookie preferences through your browser settings.
Your Rights
Depending on your location and applicable laws, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Restrict or object to certain processing activities
• Withdraw consent where applicable
• Request a copy of your information
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Email: bathroomscshh@yahoo.com
Changes to This Policy
BCSHH may update this Privacy Policy from time to time.
Any updates will be published on this page, and the latest version will always be available on our website.
Last Updated: June 2026